Ola Cabs / Ani Technologies — Non availability of cabs in patna

Address:

Patna, Bihar, 800013

Hi my name is Abhijit Singh, male 43 years old. I'm a resident of boring road, patna, which is a very prime location and one of the most premium localities in patna, today i.e on 18th fe. 2017 at 21:30 hrs i tried to book an ola cab through the mobile app installed on my phone, my registered mobile no. is [protected]. But failed to get any cab, one cab was identified but he denied service and was very rude. This is not the 1st time i experienced this, few days back i couldn't get a cab at 14:00 hrs, another day i booked a cab and the cab also came to my house, but the cab missed my house and moved around 300-350 meters from my house and called me said that he had reached when i came out of my house i saw the cab away from my house, i asked him to turn the cab and come back, but he refused saying that in his app the location was the same where he was standing, i requested him to turn but the driver refused and initiated the cancellation of trip. In short the services of ola is pathetic, i've been a regular of ola have booked cabs in Kolkata, delhi, mumbai, pune never experienced such sucking service as you guys provide in patna. Request you to pls look into the matter and take corrective steps.

Regards
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