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Ola Cabs / Ani Technologies — not accept request when there is more number of auto available

Whenever i trying to book ola from hsr to madiwala (Bangalore), no is accepting request where more auto ride's available. Especially when it is raining they are at all helping ppl. Then why the # they are in ola app if they are not ready to help people?. I am facing this issue all the times not only once. People are trying to take auto due to some emergency r some urgency. But i don't understand why this auto ppl's are showing this much attitude.
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    Ola Cabs / ANI Technologies
    Customer Care Service
    Customer satisfaction rating
    2%
    Complaints
    7531
    Pending
    0
    Resolved
    185
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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