Booking CRN [protected] with ola
I've booked boking CRN [protected] with option cash payment. if we make booking online payment driver will not take into ride if apart from cash any mode is selected. Before this booking another driver has already cancelled for this reason.
When trip was started this booking automatically changed from ola side cash to ola wallet and I was not aware about it. I need to catch my flight and I was travelling with my family and small kid . So when I get off from ola taxi, I paid cash (online driver's wallet ) . Even driver dint said anything and he went off there. When I reached I inside the airport and completed the security check in then I noticed, I called out driver but he said he not phone right now, he will transfers back in morning, I called him couple of days, he has always excuses and he said that I already told you for Cash payment only . Please take your from ola . I complaint to ola but they denied too.
Getting payment option changes and Ola's responsibility to collect back or removed charges my wallet . Instead of receiving support from ola team
the said they will spoil my cibil and keep calling for threating call instead addressing of my concern. To avoid this I made payment to ola and ola started calling me every minute automated reminder call to make the payment which is completely disturbing me as well while at work, home in hospital which could serious threat to my life due to distraction of ola's reminder calls .
OLA is not supporting to resolve this problem i complaint several time and they needs refund this money with interests. Was this information helpful? | 
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