Ola Cabs / Ani Technologies — not taken the ride but paid the full amount

Address:

Bangalore, Karnataka, 560037

I booked the cab under rental category for going to nandi hills. Before start the ride i informed to driver about the destination place i. E nandi hill and then i shared the otp. But after that he mentioned that nandi hills is not under rental category. And he will not go there and also he mentioned we have to stop the ride here and you will pay some minimum amount.

So i shared another otp to stop the ride and the bill came rs 1526. I spoke with one of their customer executive and he mentioned that you have to pay the bill amount. Also driver mentioned the same.

I didn't fight with them and pay that much. Which is not a legal thing. If you will see the ride distance in the attached screenshot you can get the truth. It's totally disgusting and i am totally frustrated with this service.