Hi, this is Ravi .
And I m working with ola, I have attached my car.
Today on 16th June 2021 around 3 o' clock, I got offroaded.
Now my concern is that, ola always asks for two verification of a driver.
1. Selfie without mask.
2. Selfie with mask.
Now here the irony is that I might have given selfies without mask wherein they might have asked to take with selfie, it happens sometime,
now Ola has blocked my account for 3 days, in this pandamic when everyone is taking precaution, how can I dare, not wearing mask.
I sent an email to ola about this today but ola has really no concern for this, I urge to higher authorities to take harsh action against ola and ask ola to atleast listen the concern or grievance of a driver, I have noticed they instruct everything online and when we try to call them, their automated IVR responses with appropriate solution.
Sometimes human touch is required, we need someone to listen and understand the exact problem of drivers
Now 3 days are so long for me, this job is my bread and butter ... Was this information helpful? | 
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