[Resolved]  Ola Cabs / Ani Technologies — Ola Auto driver charged more than twice.

Address:Ola Pune
Website:www.olacabs.com

Hi my name is Yogesh from Pune, i onboarded Ola auto CRN [protected].Auto driver name Sagar destination -pune railway station. I added sufficient money in Ola wallet before ride and once my ride got completed, driver asked me for cash and he was saying there is some issue with his Ola money and he was forcing me to pay in cash, I checked if have received any message of ola money deduction but it was not there may be delay in network and also as I had to catch my train and i was in a hurry hence I paid the amount using gpay so that I could have some record. After I checked the money had been deducted for both ola money deduction and Google pay as well.Driver ran away very fast. I am attaching both the transaction details with this complaint.These are the new technique these Ola drivers are following knowing that passengers are in a hurry.I don't see any customer care number of ola to call and explain hence raising complaints here.Where are the morality of people going and is ola working on such complaints?OLa auto charged Rs.404 instead of 194 Please return my additional paid amount asap.And take action against this driver as he is defaming Ola's name.
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Jul 4, 2022
Complaint marked as Resolved 
I tweeted to ola and within few mins got response from them.And they verified all details and quickly return my additional money.But my suggestion to ola, make sure make ur more vigilant and restrict ur drivers who cheats customers in different ways.Also, toll free number voice support is a must..the cheater drivers should be blocked from providing ola service as they are representing Ola.
Jul 02, 2022
Updated by Yogesh Puranik
Please return my additional money charged ASAP
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    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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