Ola Cabs / Ani Technologies — ola cab charges has been wrongly charged

Address:600042

Hi, I have been charged wrongly for a ride on Ola please find the ride details

CRN [protected]
Ride taken on : Sat, Feb 02 2019, 07:58 AM

As I have booked a cab at Tirupati, from Tiurpati Bus Stand to Srivari Mettu which is around 19KM and when I have booked the charges shown as around Rs.190, however after completing the ride the total fare is showing as Rs.989 and I have not made the payment as the option choosen is UPI payment and raised a complaint with OLA cusotmer care
and even driver was surprised with the pricing and the drive status showing in drivers mobile is still the destination was not arrived but I have get down at my stop.
I have raised complaints on this many times with Ola customer care, however I could not find proper response they are not even calling on my mobile just sending emails and messages stating that I need to pay the payment.

Kindly support on this and reach me on my mobile [protected] for any details

Thanks
Raju
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While booking cab the rent showed Rs 383. After completing the trip it showed Rs 714 for a distance of 18.6 km. I feel it is cheating and extra amount should be refunded.
Date of Incident : 2.08.2019
Ref number : CRN[protected]

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