Ola Cabs / Ani Technologies — Ola cab service | |||
Hi, i have booked ola cab on 01.10.2016 using my wife mobile, vide crn[protected], vehicle no ka15a0345 and driver name jagadeesha, his contact no [protected]. we have waited for 30 mins, but the driver not reached the location, we called him several times, every time he use to say just 3 mins, at the end he requested us to share crn last 4 digits, then on he was not picking our call and did not reach the location. we have informed him that we had doctor appointment, but he dint made it, we had to book another vehicle to reach the destination. further, on the same day we had called customer care and informed the same. we want you people and take strict action against him and update the same, i will wait for a week, if i did not get the response from you. i am going to file consumer case on ola. Was this information helpful? | |||
1 Comment | |||
Comments
I have booked an ola cab but after travelling a short diatance i told the driver to wait for sometime, after waiting for a few minutes the driver told that the maximum waiting time is 10 minutes and told me to leave the cab and i have to leave the cab in the middle of my trip and i had a lots of problem in returning home .but as such i know there is no such rule that after that there is a limited waiting time because if the car gets struck in traffic then will the driver tell the passanger to leave the cab in middle od his/her trip, i know that waiting charge is taken but there is no such limitation so please try to resolve my problem
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