Ola Cabs / Ani Technologies — Ola cabs cancellation policy

Address:	Jaipur, Rajasthan, 302015
Website:	Ola

CRN[protected]
On 12th Nov, I booked a cab at 3pm for ad pop to railway station Jaipur, to catch a train. I spoke with the driver Shravan and gave him my address details. I was kept waiting and then suddenly I got the cancellation message. I was fortunate to get an auto and could just catch the train.
To my utter surprise on 25th Nov, when i booked my next Ola, I received information of Rs 50 deduction from my Ola money for 12th Nov cancellation. This has no justification, instead I should sue Ola as I could have missed my train. Drivers can't cancel at their whim to get Rs 50. If Ola persists with this policy I may shift to others. This case needs investigation.
Regards
Anukram Mishra
Jaipur
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