Ola Cabs / Ani Technologies — Ola cabs prime play device virus issue

Address:Bangalore

Ola cabs device prime play destroyed phone by adding virus through Bluetooth connection..no warning or anything that tells you will be at risk if you use it
I am very sad with your service that...in all the cabs...you won't know it that there is prime play system in all the cabs and built in facility for all the users to connect with the speakers of car using a bluetooth connection by searching for car name or device name in our own bluetooth settings...and connect our device with it using the start otp which we give for starting the ride...this feature is only available in the rides of prime play users...sometimes the people who had booked mini or micro or prime sedan automatically gets converted into prime play with my same cost of the mini or micro I book...

I have many times connected to it and hence forth got a bluetooth named virus virus in my phone...which is causing the phone bluetooth name which is my device name to get changed into some random name...

There is another feature that there is some radio system in car with builtin blue tooth...the people want to listen to songs...so they connect with car blue tooth...

I request you to remove this type of feature from all the cabs...or else I will tell most of the people about this...i will tell them to circulate this info with others which will help loose their trust on ola...

And now I am facing this as a very big issue...my device has got damaged with this...i do not want others to face this issue.
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Jul 18, 2022
Updated by R.g18
Negligence of the issue and fighting on it...even though customer is correct
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