Ola Cabs / Ani Technologies — Ola Dash not giving a refund

I had placed an order on 17 May 2022 which was cancelled by Ola Dash on account of bad weather. I was informed that the refund will be provided within 2 to 5 days. I have sought a follow up 4 times after that but haven't received the money back.
This is not about the amount of money blocked but them not being held accountable for not returning someone's hard earned money which was blocked due to cancellation of order on their end.
I have read several complaints against Ola Dash thereafter which makes me realise that I am not the only one who has been cheated upon, by them.
Would really appreciate to get in touch with any higher authorities regarding this issue and/or receive guidance in taking an appropriate action against them while also getting the refund I deserve.
Order ID: peib-1m3tcg