I had registered complaints regarding my below issue which are still not yet resolved and company is just making us fool and not giving after sales service as per their commitment. They failed to fulfill their words as promised.
My top most cases as below:
Number plate not received - scooter received and it's been more than a month. No one came to my place to fix the number plate
Battery performance: As per their promise, with 100% battery level scooter will give you a mileage of 135km flat but in reality I can see it is only 85km or less. My daily run records are available with company and how with how much load I am riding on the scooter but still not achieving the given milestone.
Invoice and RC: I raised complaints regarding address mismatch issue but till date it is still opened and not corrected as per the address proof provided. Further, I am still awaiting the RC smart card to be received from RTO .
Noisy sounds from the motor: Motor is now become to noisy and there is so much of noise coming from the motor
I wanted to return the scooter but they are not allowing us stating there is no such policy. They cheated the customers by selling faulty and very cheap scooter and now after sales service is horrible.
I want them to take back this scooter and refund the entire money paid as I AM NOT SATISFIED AT ALL. Was this information helpful? |
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