| Address: | 400012 | | Website: | www.olacabs.com |
Ola cannot be trusted for urgent and important trips.I booked a rental to pick my small girl child from the bus stop who was returning from school.My wife was unwell so wanted to pick the child and then come back home, and take my wife to the doctor.The driver came nearto the location.(CRN [protected]) And while he was just 25 meters from the location he took a turn and started driving away.When I called he had switched off his cell and on the app I checked he had cancelled the ride.I ran behind the cab but he didn't stop.Even our society watchman is a witness.Ola must stop recruiting such horrible and psychopath drivers who cancel the ride without any logical explanation.It was raining and I was so helpless.I called the ola customer care and I was told that they are sorry about the inconvenience.I fail to understand how that sorry helps me.Just imagine the state of a small girl child when she gets down at the bus stop and doesn't see her parents.Ola promised me to send a link for complaint that they did not send.I have also requested a call back from ola to get the update.This is not the first time I got such rubbish service from ola. It has started recruiting cheap unprofessional and impolite drivers and soon the company will see their downfall if this continues.No wonder there are thousands of complaints on the forum. Was this information helpful? | 
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