| Address: | 304. 3rd floor, Shivalik Western, Above TGB Restaurant, Near Green avenue circle, LP savani road,, Surat, Gujarat, 395009 |
I booked ola outstation ride from chennai airport to tirupati on 25th feb 20 crn no: [protected] driver name ravi v (Dzire tour). After bording the cab driver has asked me to pay cash for the ride as he wants money for fuel etc as this is outstation. Immediately i have called up customer care executive and raised a ticket as driver want cash. I was asked to complete ride and pay the cash and within 72 hrs i will have inform the customer serive team and they would refund my ola money debited to me. Mean while the executive mr navin sharma has conntected with driver and confimed that he driver wants cash. Post completion of my trip i have raised in the request to ola and no they claim that i have not paid cash to thier driver partner and refused to refund me.
I have tried reaching the driver he intial picked my call and no he is not answering. If he was genuine he need not switch off his mobile. Was this information helpful? | 
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