Ola Cabs / Ani Technologies — OLA poor service, safety hazard Ride: MiniCRN [protected]

Website:

www.olacabs.com

I took following ride today morning 28th Oct at 8:35 AM from Mansarovar to Jhotwara and had a real unpleasant experience today. The car AC was not working, and the driver drove the car with glasses down. My colleague who also accompanied me is 6 months pregnant and also has severely allergic to dust. She had to visit the dispensary after the drop to sooth herself.

How can a driver drive a car which is not in good condition? do you guys have any control over the quality of vehicles? Also how are they justifying the payment? When I was booking the cab. the sedan was costing me 300.. and they charged me 299 for an old hatchback without AC?

They have world's worst customer service where they take everything as a feedback and close the issue.

I want file complaint against their no control on the quality of vehicle and non-justifiable fare system.

Snigdha
[protected]