Ola Cabs / Ani Technologies — Ola share

Address:	560013
Website:	Ola app

Ola pool should never be used. Today was bandh at bangalore. I had booked an Ola share and was debited without even taking the service . It's only Rs 92. But the fact is i was cheated by Ola.

This is the response sent by Ola for my complain 19314043

Hi Swetha,

Thank you for contacting Ola.

We are sorry to know that you have been charged for the ride that you have not taken.

Post validating, we were informed that the driver had picked 2 passengers for whom the booking was made and post confirming the CRN number, he had picked them from "276, 100 Feet Rd, HAL 2nd Stage, Doopanahalli, Indiranagar, Bengaluru" and dropped to "86/3/4, Coles Rd, Cleveland Town, Pulikeshi Nagar, Bengaluru". hence, we will not be able to process any refund with this regard.

Thank you for being our valued customer. Please reply to this email if you have any questions. We will be happy to help.

Thank you,
Divya Muniraju