Ola Cabs / Ani Technologies — Ola share issue

ManianS

Address:	Thane, Maharashtra, 400601
Website:	OLA

Firstly i have been given to understand that 4 passengers can be accommodated in ola share, which was 3 earlier. Secondly today i travelled in wagon r which is a small vehicle, i booked for 2 passengers, however on boarding i realized there were 2 men already in the car, how can we be seated behind? It was squeezy and extremely uncomfortable. On calling the ola call centre, i am given a response that i should avail an mini or micro as in case of ola share this would be expected. I am quite surprised with this behavior from ola which i have not experienced in the last few months wherein i have been a regular ola customer. I need an understand the course of action which ola would be taking up as we cannot be made to sit in such uncomfortable way.

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Sep 30, 2016

Updated by ManianS Firstly I have been given to understand that 4 passengers can be accommodated in OLA share, which was 3 earlier. Secondly today I travelled in wagon R which is a small vehicle, I booked for 2 passengers, however on boarding I realized there were 2 men already in the car, how can we be seated behind? It was squeezy and extremely uncomfortable. On calling the OLA call centre, I am given a response that I should avail an MINI or MICRO as in case of OLA share this would be expected. I am quite surprised with this behavior from OLA which I have not experienced in the last few months wherein I have been a regular OLA customer. I need an understand the course of action which OLA would be taking up as we CANNOT be made to sit in such uncomfortable way.