Ola Cabs / Ani Technologies — outstation booking from nagpur to bhilai. crn [protected] amt paid 4678

Address:490009

In my last trip from nagpur to bhilai on 12th feb 18. I was to choose the round trip to bhilai as one way trip was not possible for bhilai. So i agreed and took the cab from nagpur. There were 4 tolls and driver told me to pay for return charges at every toll even though i was going to travel for oneway. Accordingly i did that but ethically i feel it is not correct.
Second, since i have paid for hire charges to and fro, i deserve a certification that the cab has travelled without any passenger and no payments were made to the facility for which i have already paid. Or else i should be reimbursed with toll charges + fare of return travel.
Expecting your response
Satish vasant padegaonkar
Mob [protected]
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Feb 18, 2018
Updated by Satish Padegaonkar
The cab was white bolt MH31EQ0645 and the driver was Mahesh Dashratrao Falke.
1. My contention is i should be paying for toll for journey i am availing the cab and not for return back to nagpur.
2. If the cab has taken passengers on return travel, then i should be refunded with the amount charged for bhilai to nagpur distance. If the cab has gone without passenger/s then a certificate to be given saying so.
3. At any cost driver should not take any passengers without the consent of the Ola company. It should be viewed as it is with the company's consent.
the matter may be expedited at the earliest.
regards
padegaonkar S V
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