| Address: | 560075 | | Website: | www.olacabs.com |
In Pune during 24th Dec-2017 i have booked outstation cab on 24 hour basis, which has exceed around 2 Hours 20 minutes, for which they charged me one day additonal Rs.3500 additional, whereas there is no guidance or rule available in OLA site while we book outstation taxi
For which i have escalated this to OLA chariman, , after i had discussion from OLA CS, no redressal & they told me, while you book outstation taxi, customer can view all our rules and regulations for exceeding the time line, when i re-booked the same round tour outstation for a day, there is no such information is available for customer and the screen shot of the OLA site i have shared for OLA CS reference, in that it clearly shows, that no informations are available for additinal use over and above the 24 hours, hence my conclusion is OLA is not having any clear instructions for customers for over useage and looting customer hard earn money
For which i need quick redressal and get my money back as well need a compensation for mental agony i had Was this information helpful? | 
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