I took a official trip with Ola on 13th May 2022 inside Hyderabad. I booked a rental cab from ola and went to a supplier company. While I came back driver said the charge was Rs.3914 and I need to pay additional Rs.120 which is for tolls as we traveled through Outer Ring Road. I saw him paying for tolls so I agreed and paid Rs.4034 though google pay. Attached screen shot of my payment to him. Later when I got the invoice I was shocked to see it showing an amount of Rs.340 for toll/parking. Invoice screen shot attached. Car was parked in my supplier place and it was free. Toll for one to and fro trip will never be Rs.340. I have been writing to Ola about this for about a month and every time they send a pre printed response saying I have to pay toll charge. I have been saying I paid twice and seeking refund of Rs.340. They are bluntly shunning me away. I want justice and my 340 refunded.
Trip number CRN[protected]
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