Ola Cabs / Ani Technologies — overcharging and poor support from ola customer service

Address:

NDDB Campus, Anand, Gujarat, 388001

On 29th oct 2019, i have booked outstation ola cab (Crn[protected]) from ahmedabad airport to anand. At the time of booking expected distance 85 km and estimated fare for this ride was shown 990. With regular shortest route i have reached at my destination place. After completion of my trip the generated bill was rs.1660 with 138 km. I asked to driver then he told asked to ola and i called to ola customer service for this wrong bill and wrongly addition of extra 53 kms.
As per the this issue i have registered a complaint (Ticket[protected] regarding wrong billing (Extra km charging), after several time follow up with support team case is still pending. Customer team didn't responding properly and case resolution services is pathetic. This was my official trip so its my humble request to help me to resolve the issue and reimburse the extra charged mony and give correct invoice with actual km.

Regards
Alok pratap singh
[protected]