Ola Cabs / Ani Technologies — Overcharging by showing extra kms

Address:	Mumbai City, Maharashtra, 400005
Website:	www.olacabs.com

Today, i had booked an ola cab from colaba bus station to peter dias road, bandra west vide crn no.[protected] and traveled through mini - grey wagonr upgraded from micro - left colaba at 1.10pm and reached bandra at 2.17pm since it was a saturday afternoon and the traffic was normal. The total distance is around 21 kms; however, since the driver had switched off the gps, he missed the turn and we had to take a circuitous route resulting in an additional 2-3 km. However, i was shocked when i reached my destination and found that it was showing 49.2km (Which is impossible) and i was over-charged an amount of rs.639/- whereas before i started the journey, the fare estimate showed rs.255-300. I have been regularly traveling from colaba to bandra by ola and if you check the records my fare has been around rs.255/- when there is normal traffic. Please urgently look into this matter and arrange to credit the excess amount charged from me at the earliest, failing which i will have no option but to raise the issue at the appropriate levels.