| Address: | Malad, Mumbai City, Maharashtra, 400064 |
Booked a Ola Outstation Cab for returning to Mumbai from Pune. Amount after Promo code applied while booking showed as Rs. 1608/- (including default payment of Insurance charge of 99/-). However on completing the Ride was shocked to see Fare hiked to Rs. 2082/- (overcharging of Kms) which i paid. soon i placed a complaint to OLA Support regarding the same. OLA support team confirmed with Partner Driver who accepted to have overcharged bill of 193 kms. instead of 171 kms. Sooner they knew there was an ERROR they asked me to wait until 72 hours for the Re-bill to be generated. and refund the balance overcharged. its been more than 4 days over 120 hours NO refund has been made and OLA Support team is still running around the bushes. My Complaint No #[protected] . Hence i am taking the issue to Police and filling a FIR against the OLA Cabs.
Also people kindly un-check all the default settings/payments/charges/optional pre-checked facilities, etc. to avoid misuse of your application & rides by OLA.
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