[Resolved] Ola Cabs / Ani Technologies — pathetic and unsafe service
Kolkata, West Bengal, India
PaPallaviChatterjee on Aug 28, 2019
I had a pre-booked ride to a school at 6:35 am this morning. But the ride was not allocated to me even at 6:35 am, when there were cabs around!!! Is this a joke!!! Or do you guys have no idea how to handle pre-booked cabs??
Anyhow, booked a new cab again. The cab was just 2 mins away!! But it didn't arrive on the pickup location till 11 good mins!!! Called the driver and told him the drop is at a school so please if he could hurry up!! And the driver was soo irresponsible!!! He just didn't move from his place!!! For 11 mins!!! Nor cancelled the ride!!! What kind of service is this!!! And sadly, this is not the 1st time this kind of thing has happened!!! My brother was late to school and he missed a day, just because if you guys!!! Do you understand the importance of time??? If the driver has to wait for 2 mins, we customers are levied with heavy charges!!! What is your action on this?
And sadly, i am itseems getting a priority cab allocation and pick-up service from you guys!!! #!!!
Earlier, i have even had an experience on ola of the driver taking me to a wrong route without my consent and then i was charged an extra amount for the irresponsible (Maybe heinous) act of the driver!!! What else is left!!!
Complaint marked as Resolved Aug 28, 2019
My issue is not resolved !!! Please reopen it !!
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