Ola Cabs / Ani Technologies — Payment charges - Driver scam

Address:

ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034.

I took the ride on Aug 2th 2022 and the payment method was Online. Driver said its showing as Cash at his end and hence I need to pay Cash. He also mentioned that this would be adjusted in the system in 12 hours which never happened. I lodged "n" number of complaints with OLA but they are NOT RESPONDING. My OLA account is locked and still showing the amount as due for that trip.
Ned your help to please take this up strictly since I have already made the payment to the Driver. Why does OLA not connecting with the Driver and check with him and clear the due from my OLA account?