Ola Cabs / Ani Technologies — Payment done, bill says outstanding

We have booked a cab on sept-25-2021, CRN: [protected] and paid the driver in cash the complete bill amount because the gpay was not working due to signal issues. My bill is still outstanding, my support ticket number is[protected].

I want my account to be updated accordinly so that i can continue booking other rides. All the helpline number of OLA are invalid.