Ola Cabs / Ani Technologies — payment issue for 2 times payment

Address:

Bangalore, Karnataka

I have taken a ola outstation ride and i have done its payment through phone pay and it was successful but in ola app it doesn't get reflected do i have to pay cash to the driver. I called ola customer executives dozens of time and received mails from them but nothing is happening. Everytime in the mail they say amount is credited between 5-7 working days but now it's been more than a month and nothing has done by ola and i haven't received my amount back.