Ola Cabs / Ani Technologies — Peak charge when no traffic

Address:	Pune, Maharashtra, 411014
Website:	ola cab

Ola charges Peak Traffic Fare. The Peak traffic fare of 2.4 has been charged. Also the Peak charge icon is so small and in corner that customers cannot see it often. Customers are in desperate need and they have no choice to give. When there is strike by certain sections of transport they resort to this more and it is very unethical
Date of incident : 31st January
Phone : [protected]
Ride no. CRN[protected]
Charge rate : Rs 431
Distance 12.4 km
Journey time: 35 min
Time: 2:46 PM

Fair Price should be around Rs 180.
Want refund of excess fare. Charged 2.4 times normal fare which is unethical when other modes of transport were on strike.
Customer also could not understand peak fare stuff as he encountered first time and no vehicle was there.
Had to wait for long time as their Server was not connecting.
So it is entirely unethical.