Ola Cabs / Ani Technologies — penalty of rs 50

On 14 september at 7.58 am your message on my phone is rs 50 /-will charged as penalty. I am shocked. Because we are senior citizen. At the time of going outstation we are busy in luggage packing and closing huge bungalow. At that moment i cannot on mobile due to so short time you provide. Last time you cancelled your booking last moment. Then how i depend on you last 15 minutes.?
On 19 september i booked outstation ola cab through my son's app from bengluru, for kalyan, mumbai to nashik outstation booking. (We are at kalyan at that time) you purposely
Harresh senior citizens
So we cannot required your service henceforth..