Ola Cabs / Ani Technologies — Physical assault/manhandling by driver to 'ola select' customer

Address:	Mumbai City, Maharashtra, 400099
Website:	www.olacabs.com

I got physically assaulted/manhandled by driver on 1aug2016 (crn[protected]. at that time i was 'ola select' customer to whom ola promises best drivers. i paid 549/- inr for the 'ola select' service and i want to claim it back as the company has failed to comply to its promise.

Furthermore i have learned from the company's 'safety/security team' that they are going to financially penalize the driver for his misbehavior. it sounds so ridiculous the company gets financially benefited if a driver misbehaves with a customer.

Is my ask justified?
Any further details required let me know.