| Address: | New Delhi, Delhi, 110044 | | Website: | www.olacabs.com |
My name is Greenij Jaiswal i live in Badarpur Border ( Delhi ).
**Case - 1**
CRN No. : [protected]
Driver Name : Mr. Sonu Kumar
Cab No. : 1211
Place : Badarpur Border
I booked a cab from badarpur (5.27AM) to New Delhi Railway Station.
he asked to me first " Sir you will be pay cash or money app then i said cash he said ok sir" when i reached with my family and cab on station driver ( Mr. Sonu Kumar ) said that sir here is jammer device for the phone then network is not working show i am not showing you your amount please pay me estimated amount if amount will be excess then i will return you from PayTM, i agreed i pay him estimated amount . I taken train and after the free i checked my amount then i got that he taken excess 132 rupees i called him he denied for giving money i called to OLA Customer care and complaint there he refunded me
**Case - 2**
CRN No. : [protected]
Driver Name : Mr. Sonu Kumar
Cab No. : 1211
Place : Badarpur Border
I booked a cab from badarpur (4.21AM) to Terminal 1 New Delhi ( Airport ).
he asked to me first " Sir you will be pay cash or money app then i said cash he said ok sir" when i reached on airport " then i was alone", driver ( Mr. Sonu Kumar ) said that sir here is jammer device for the phone then network is not working show i am not showing you your amount please pay me estimated amount if amount will be excess then i will return you from Phone Pay or PayTM, i agreed again i thinked that it was be by mistak i pay him estimated amount . I taken flignt and after the free from fligh and reached lucknow i checked my amount then i got that he taken excess 155 rupees i called him and he agreed but he did not send me amount i cleed him countinue 4 to 5 days then i leave the matter but i called him after 4 to 5 days agin then he did not recognise me . And, He denied for giving money because he said that who are you i called to OLA Customer care and complaint there he refunded me through voucher. And i said to OLA customer care that please block this driver on my OLA app. i think its done. but ...
**Case - 3**
CRN No. : [protected]
Driver Name : Mr. Sonu Kumar
Cab No. : 1211
Place : Badarpur Border
I booked a cab from badarpur (4.21PM) to DWARKA Redisson Blue Hotel New Delhi . he asked to me first " Sir you will be pay cash or money app then i said cash he said ok sir" He came and He recognised me . He said sir please tell OTD when i told him he said that sir your KYC is not update with the OLA then i will not give you any service from OLA if you want any service then you will book personal . I said no. He leave our faimly he cancel booking self and said sir 50 rs you hadto pay for the cancelation charge..
Why criminal type driver you do not block ...
Ola is also involved increasing crime in Delhi. "I am now feeling this anger, otherwise the driver would have either left or blocked my ID on my first complaint.
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