[Resolved] Ola Cabs / Ani Technologies — poor auto service and driver charged extra | |||||
Hi team, It is pathetic that i had to face hell lot of trouble while booking ola auto at night specially.in the afternoon when i book an auto, he driver cancels the ride at will and after calling he disconnects the call. I keep on complaining the ola team but no action gets taken and i had to suffer a lot. The executives working there ate even more pathetic as they keep on copy and pasting the same response over and over again but i dont see any improvements. Despite of being an old ola customer i regularly had to face lot of trouble specially with auto. Limits crossed when at night when it was raining i booked an auto and after i reached my destination i gave him 20bucks more than the normal fare as a sign of good gesture. But that auto driver came sprinting back at my home and kept on ringing the door bell and asking for more money. He charged at me. I dont know the way he was aggressive, anything could have happened. I am new to the city and i am facing so many issues. I am not getting any help. Please help me. Was this information helpful? | |||||
Aug 8, 2017 Complaint marked as Resolved No Steps has been taken by the company. I still get the same issue everytime. The company gives a fake assurance but there has been no improvements till date. Even though i have mailed the CEO of OLA but the same gets repeated.
olasupport@olacabs, com. Pathetic service. | |||||
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+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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