Ola Cabs / Ani Technologies — Poor service offered at trivandrum

Address:	Thiruvananthapuram, Kerala, 695001
Website:	m.ola.bz/.

Recently i was on a tour to mumbai, bangalore and delhi and had the opportunity to avail ola cab service to my satisfaction. But the service i got from trivandrum on 3/9/16 and 4/9/16 is totally disappointing. On reaching tvm on 3/9/16 by 9pm i tried to book a ola cab service to proceed to poonkulam. The driver who contacted on mob [protected] curtly told that i should pay double the meter reading. Not convinced, drpoed idea and opted for prepaid auto which cost rs.180/ - only.
On 4/9/16 at about 1.45 pm we anted to go to poonkiulam from tvm zoo. Booked a ola cab with an estimate cost of rs.220-250/= again the driver (Mob [protected]) demanded double. His argument without asking any reason was most arrogant and was saying, i cant serve you making my kid and wife starving. Finally he settled for rs.100/- extra over meter reading. I requestd him to pick us from near the ticke counter of zoo. He said he cannot come inside and suggested us to walk out side. We came out of main gate and called the driver. He said he is parking some where (Cold not understand as he was talking in an undecent langaugae and in haste. I requaested him to pick us from the main gate on main road since i was not familiar with tvm. For that he abruptly cut the phone and later a message came from ola service offering new service. By the time i had enough of ola and opted some other means of transport and reached my destination with less than what woukd have been by ola. With such roughes, ola reputation is at stake. People choose for such services mainly to avoid rash langauges and goondaism by drivers. If ola i at tvm is not free from such people, only god can save ola at tvm.