Ola Cabs / Ani Technologies — poor service when cab is booked

Address:

Bangalore, Karnataka, 560068

I am a senior citizen aged 75yrs with leg problem. On 8/8/2019 at 4am i booked a cab from ksr railway stn to go to yellenahally main road, dlf. Driver manjunath responded but didn't come, after 5mts my phone indicated another driver shivabasaiah name, who also didn't come but he was very impolite on phone and cancelled my booking. Again i made another booking and made my trip with 3rd driver. My phone indicated cancellation charges rs. 50 for no reason. This is not the first time. Before i take the matter to senior citizen office in police com office, i wish to hear from ola c c service. Thanks, h v s moorthy