Ola Cabs / Ani Technologies — postpaid ola complaint

Address:

B sterling gardens, hebbal kempapura, Bangalore, Karnataka, 560024

This is regarding a complaint that we are tired of following up despite numerous calls and e-mail. We have been raising an issue with OLA for deactivating the post paid service since we never wanted it as we are retired couple, however the complaint was never actioned. Unaware of this my wife took a Ola ride on February 9th 2019 and the ride fare came up to rs.289 and she paid in cash to the driver, to our shock we have been receiving mails and messages to pay the amount . We have done all we can calls, messages, email but this is not resolved yet and we continue to be harassed for payment .wewant the higher authority to take immediate action and resolve this . First, deactivate the post paid service from our account and secondly reverse the invoice since it has been by cash with the driver .