Ola Cabs / Ani Technologies — Quite at a loss !

I booked one OLA mini through my mobile OLA LITE app (mobile no. [protected]) on 24.11.2021. The ride CRN [protected]. The fair showed for the destination was Rs.148/-. Just as I boarded the cab, I received an emergency SMS in my mobile and immediately requested the driver to cancel the ride.The cab was stopped and the driver cancelled the ride and demanded Rs.150/-, snatched away Rs.150/- from me and hastily drove away.Later I discovered one SMS from OLA phone: [protected] stating that my ride cancellation Fee of Rs.50.00 would be added to my next OLA ride Bill! I tried to OLA Office by the mentioned number but in vain. We old people are really helpless to the present age.
ARYA KUMAR PAL