| Address: | Pune,hadapsar, Mharashtra., Handewadi |
[censored]al jagadale
Attachments
5:27 PM (1 minute ago)
to security, media, Rohit
Hi Ola,
Ola had made a fraud with me, I had booked a cab with fares 109rs. But after completion of the ride the driver said the total fare is 139 and I have to pay an extra amount.
My Final fare is higher than the estimated fare.
When I checked the invoice received on email it showed additional 25.4Rs had been charged for waiting. But there was no waiting from my end.
When I raised a complaint on OLA App support, There itself it is showing discrepancy with invoice amount, Getting below message " The fare showing before booking your ride was rs109 which is the same as your final ride fare". How a system can have such kinds of discrepancy that means system also know i have charged more amount but same is not taking care while doing invoice.
Sharing all receipts and snapshot for reference. And do the needful to get my extra amount refunded to my account.
Please resolve my issue as soon as possible else i have to log legal complaint against the same.
Note: getting very worst response from ola support non of the contact no is working.
Thank You.
[censored]al.
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