Ola Cabs / Ani Technologies — regarding hacking of account

Address:

Bangalore, Karnataka

My account was hacked by an ola driver almost more than a week back. By asking for an otp. He hacked my account and reformatted it. He took multiple rides and there was lot of overdue. Upon complaining to ola about the account hack, and upon speaking to ola executives umpteen number of times, they refused to do anything and just keep raising complain tickets via email. Even knowing about the driver who did it, they are refusing to take any action against the driver so that he can continue these crime acts. Even though we gave the otp, what kind of people do you employ, who are not genuine enough and then hack ola account. And ola decides to do absolutely nothing about it. It's not just my case, but upon speaking came to know many others have gone through this very same issue months ago, and ola has decided not to help at all.