Ola Cabs / Ani Technologies — regarding high fare and driver

Address:

Neeliyam colony, Nainital, Uttarakhand, 263139

I booked ola cab on 12 oct 2019 from igi airport to haldwani. The car was swift dzire up16t2871 with confirmation id crn [protected]. The driver named pawan kumar at the time of booking the fare displayed was 5225/- but at the time of end of ride it was 6625/- after paying each toll and taxes driver took extra 365/- of parking charges of airport. Driver was continuously on phone at the time of riding, he took extra route at time of exiting delhi and ghaziabad by telling that traffic was too heavy at the usual one. He took local street inspite of good highway in midway after requesting him alot he finally back in the highway. Many times drived wrong side by saying i have to fill cng which makes more kms than usual one as it is 290 km and it shows 305 kms. Driver is also having malified intention as i am with my wife and infant child, when my wife is feeding baby his gestures made us uncomfortable many a times i also wanted to stop ride but the timing is so odd that want to reach home as soon as possible. I also gave feedback at the time of eating and also to customer care but no output received. My humble request is kindly look into this.