Ola Cabs / Ani Technologies — regarding imposing cancellation fee without valid reason.

Address:

Ghaziabad, Uttar Pradesh, 201014

I got charged fine "cancellation fee" rs 25.00 without any valid reason.
It was due to that driver didn't reach at my location & meanwhile he cancelled the cab and it attracted cancellation fee on my account.

I wrote multiple mail but ola management is not responding.
Due to imposed fine i am unable to pay for the next ride payment as in this bill fine is also added. And for fine i am not liable.

Details are as below;

Wed, jun13, 2:35 pm
Udyog vihar
Cancelled 25 rs
Express osn [protected]

Looking forward to revert the cancellation charge & inform me same.