Ola Cabs / Ani Technologies — regarding ride extra charges

Address:

401105

I am really disappointed with the Service I have been following ola support team from last months regarding the extra money which was charged during my ride.my registered number is [protected]. I have booked cab from hinduja hospital to bhayander on 3rd Oct 2019 and during ride i have made payment of 539 through card but when my ride completed i was charged by cash also and amount was 589. I have called so many times for your support team and they said simply one sentence your money will be credited in 5 to 7 days. I wanted to know weather from 3rd oct till today 5 days are not complted? This is ridiculous. I have attached my statement in this mail, have a look and refund my money as soon as possible.
If no action is taken i'll report the same on consumer forum