Ola Cabs / Ani Technologies — regarding trip fare for ride# crn [protected]

[email protected]

Address:

Pune, Maharashtra, 411057

Hi ola team,
On 15th march i booked the cab from ascendas it park to ashok meadows, ph1, hinjewadi to pune junction. Before booking i shown 399/- rs upfront fare on my ola app then only i took the ride. After completing the ride its charged more than expected i. E 605/- rs. I complained to ola customer care but i got the response on 22nd from mr. Siraj and he was telling ride which i took its charged genuine. When i asked to him it's charged wrongly but he didn't ready to listen my word. And rather than to solve my problem he was suggesting as infuture whenever i willl book the cab see properly the fare details. I would like to tell him i am not new user since 2015 i am using ola service and this is not first time when i faced this type issue earlier also faced multiple times. Still i am waiting for settlement of 205/- rs. Untill unless issue resolve i can't take ola service. You guys don't know how to maintain customer satisfaction.

Pls look into this case and resolve it asap.

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Comments

Manash Bhuyan

from Mumbai, Maharashtra

I booked an ola cab ( micro, car details maruti alto as 01hc 5396) from manik nagar, debayan path to PRAGJYOTISH college, Guwahati.
When i booked the car fare was shown as rupees 151 but at the completion of the ride it costed me 189.
Disappointed with this approach. Fares should not exceed in this manner.

Devaraj Yadav

from Bengaluru, Karnataka

I have been receiving wrong bill to my [protected] as post paid, I hv been writing emails, for longtime no response from your end .infact I was using only [protected] for app .subsequent to your autodebit I hv stopped using ola cabs itself. Why are u raising bill when I dont use it .