Dear ola support
I have not received any feedback / call back against my complaint #[protected] dated 17 march 2019. I am now raising a second complaint #[protected]
I had complained that in my ola ride crn[protected] on 17 march 2019 in ola prime sedan from terminal 3 to my residence in gurgaon, there was no space to keep any luggage in the maruti dzire cars boot, because it had a very large cng gas cylinder installed
We were two passengers with 2 large bags and 2 small bags
As per your specifications, a ola prime sedan is supposed to have an ample boot which can accommodate 3-4 medium size luggage or 2 large bags
The ola prime sedan we used for this ride could not accommodate even one mid size bag in the boot
We were put to inconvenience in having to put the luggage in the front seat and in the back seat, leaving little space to sit
This problem with ola prime sedans has happened numerous times with me, because your new dzire prime sedans have cng cylinders installed in the boot
Please change the specifications or classification of these sedans with cng cylinders. They are not prime sedans
Please give me a refund of rs 539 paid for this unsatisfactory prime sedan cab
Regards
Rakesh gupta Was this information helpful? | 
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