| Address: | No. 414, 3rd Floor, 17th Main, 100 Feet Road, Koramangala 4th Block, Bangalore - 560034
www.ola.cars |
Have purchased the car on4th June 2022.The policy said if the customer is not satisfied with the car within the 7 days from the date of purchase then they it back.As per the policy i have drafted a clear mail on the 5th day of purchase i.e, on 9th June. From the day i have mailed i haven't received any proper response.By the month of July i was handovered RC from them. Many calls and mails done by me to them but i haven't received any response .whenever i get a call they tell that RETURN IS REJECTED BY MANAGEMENT.The reason they give is, as name is transferred to my name. How can they transfer it to my name when i raised a request for return??
[protected]-im following up through this number with the company no proper solution i have received from them.when i told them that i will go for consumer complaint they are responding easily to go with it.As a middle class man i came with second hand cars which costed me around 6.70lakh and its a huge for me.Not sure how many people are going through with this company.
I want a justification on name change, and justice to me.
TN07CU7420 -
HONDA AMAZE, 2020 SMT MODEL
Purchase invoice & call history attached
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