Ola Cabs / Ani Technologies — ride cancelation

Due to the cancelation of the ola auto from the driver side i couldn't catch up my train and my entire journey plan was blocked. There are mainly two issues 1. If the auto drive can't come he should have told this otherwise will look according he make to wait for 15min
2. I want to know why he cancel my ride last time when i cancel my ride they had charged me for that like that i want to know whether he is also charged or not
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I had travelled to Yeswanthpur by OLA auto and paid cash as usual to the driver, only to later find out that my Ola postpaid has been default debited for the ride fare.
Ola customer support is not taking any action to find out what went wrong.

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