Ola Cabs / Ani Technologies — rude behavior of driver - please take action

I have booked an ola cab today (10/10/2019) morning at 8 30 am for my mother who is 53 years old. She was travelling alone and there happened to be a leakage of water from the bottle kept her bag which was on the seat. Only after arriving she noticed the same.

For this the driver shouted at my mother very badly without even considering her age for something which happened unknowingly. My mother also put up a newspaper on top of the wet area, still this manner less guy kept shouting.

Please take proper action against this guy and teach him to respect customers. I expect this guy to call my mother and apologize for his rude behavior.

Driver details
Name : viji
Number : prime sedan / etios / kl07cp 2467
Booking id : crn[protected]
Destination : north railwaystation