| Address: | New Delhi, Delhi, 110025 |
I have to say this in highly disappointment that the service that Ola provides is really horrible and completely unsatisfactory. Last day I wasted almost 1 hour in booking the cab to travel from Nangloi to Jamia Nagar. I made atleast 30 calls to 5 different drivers which I booked the cab of. 3 of them(Pawan phone no. [protected], Aadesh phone no. [protected] and Sandeep phone no. [protected]) denied the service immediately. 1 of them dint picked the phone up. And the last one made me extremely frustrated. His name was Sonu(Phone no. [protected]). He picked the phone up. Agreed for service saying he will reach there in 2 minutes. But no response of him for the next 10 minutes. After 10 minutes I got the call of the driver and he was asking for the OSN no. I said please trace my location using GPS system and come to my place as soon as possible as I was getting late. He asked me again and again. Lastly I gave him the OSN number. After 5 minutes I got the message from the same driver(Sonu) that my ride has been completed and I had to pay xyz amount(i dont remember exactly). At last I had to board metro as I dint had any other alternatives to reach early at my destination. This was not expected from them and I want to be strict action taken against them. Specially the deiver named Sonu. I want the feedback at the earliest.
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