Ola Cabs / Ani Technologies — taxi cancelled at last minute

Address:

P 01 Officers Colony, Abohar Military Station, Fazilka, Punjab, 152116

Refer crn no [protected]. Dated 24 jun 19.
The taxi was booked last evening for 7.15 am in the morning to report to yapral area in secunderabad... There was no intimation about the taxi for more than 12 hours.. The company cancelled the ride at the last minute and i could not get a taxi for one hour after that...
Another crn no [protected] was given to me at about 7.50 am. Even this taxi driver cancelled the ride... This delay caused me a lot of embarrassment and loss of face.. Please ensure that in future the details of the taxi driver are shared with the customer at least 6 hours in advance or one night prior especially if the journey needs to be undertaken in the morning...
I have similar past experiences as well with your company