The driver cancelled the ride did not give a call nor the app mentioned that the ride was cancelled it just disappeared from the my ride in the mobile application.
Driver details : dilip dhotre
Auto number : mh 14 hm 1375
The had to call back the driver back to know if he was coming or not and the driver refused to come. Stated that he is not going to come and has cancelled the ride.
No prior information.
No call
Not even the app showed that the driver cancelled the ride
And the user is in an limbo waiting for the auto.
Which is unacceptable.
We were dependent on your ride and this is really an unprofessional behaviour on your drivers end.
Also why did the application not show that the driver has cancelled the ride.
Are you trying to hide your own mistakes ola.
By making this app such that it does not show any of your drivers or your mistakes
So mean and unprofessional.
The way you charge your customers atleast you should maintain a fairness in the business you do.
I need to file a complaint against this driver and the company for this behavior
Completely unfair baised and hideous way to do business.
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