This is regarding ride detail CRN[protected]
Initial Booking distance:
15/1, Strand road, Kolkata to Dakshineswar Kali Temple, Kolkata (13.9 KM, estimated fare Rs. 267)
Fair was paid because I had to leave for my office so I just paid through my upi and assumed my elderly parents will be at destination. Do look at initial distance and route.
Now begins the scam
Since I was not there the driver simply took a route longer than usual and rather than taking the original route took one that was 30.9 KM(image attached) and said fare is Rs.555!
Just see how did he try to scam my parents that instead of taking the original route he took one that he felt would generate the most amount for him. Rather than going straight he returned backward than forward. (For comparison both route images are attached). Those living in Kolkata would understand that he travelled all the way back of Maidan to increase estimated distance. Even if he had not taken original but took GT road he might have ended with 1-2 KM more.
what can two old people do when someone is not around, at last my parents had to pay 288 because they aren't aware of how they can be cheated by so called OLA and their drivers. Just pathetic experience. An estimate is an estimate. People take your ride because they think they have to pay this amount, then why the hell you have to do these scams in the name of traffic condition, distance, fare etc.
Do you really think I will ever take OLA after this? or anyone would? Please beware if you read this. It's your right to pay the original amount not the one that they show us later because traffic was more so they took another route! Was this information helpful? | 
